Frequently Asked Questions

We adapt to your preferences. We can work behind the scenes or communicate directly with your clients using an agency-branded email. Communication is typically through email, Slack, or project management tools such as Asana, ClickUp, or Trello.

Yes. Every quote we provide includes a clear and detailed technical specification. If your client needs help defining the scope, we can work with you to create a professional document ready for sign-off.

We supply well-documented code along with handover packs, user guides, or training videos if required. All materials can be white-labelled for your agency or delivered in your preferred format.

We support a wide range of platforms and technologies, including:

• WordPress (ACF, Gutenberg, WooCommerce)
• Shopify (Liquid, custom apps)
• Laravel (including Nova and Inertia)
• Statamic, Craft, OctoberCMS
• Vue, Alpine.js, Tailwind, Node.js

You can view our full stack at here.

Yes. We offer flexible monthly retainers or ad-hoc billing. Retainers are ideal if you need consistent support or frequent delivery across multiple clients. Rates remain the same regardless of model.

All code and deliverables are clean and unbranded. We follow your naming conventions and development standards. There will be no mention of Zestcode unless you explicitly request it.

Yes. Whether you use GitHub, Bitbucket, ClickUp, Basecamp, or something custom, we can plug into your workflow. We aim to make ourselves indistinguishable from your internal team.

Yes. We are happy to sign a mutual or one-way NDA to protect your client's confidentiality and your internal processes.

Yes. All work we deliver under a white-label agreement is yours to present and showcase. We do not promote or claim the work unless given permission.

For ad-hoc work, we track time throughout the month and invoice on the last working day. We can include itemised logs or summaries based on your preference.

For retainers, we agree on a fixed monthly rate and invoice at the start or end of the month depending on your finance process.

Yes. If your agency requires specific formatting, PO numbers, or payment terms, we are happy to align with your systems. Just let us know what is needed upfront.