WordPress Hack Repair

Common signs include unexpected redirects to other websites, a Google Safe Browsing warning when visiting your site, spam pages appearing in Google search results under your domain, unfamiliar admin users in your WordPress dashboard, a sudden traffic or ranking drop, your host suspending the account, or emails being sent from your server that you did not send.

If you notice any of these, it is worth having the site checked immediately, since malware tends to spread the longer it is left in place.

Security plugins are good at catching known, common malware signatures, but sophisticated infections use obfuscated code and backdoors specifically designed to avoid detection by automated scanners. A plugin scan is a useful first line of defence, but it is not a substitute for a manual, forensic review of the codebase and database when a site has actually been compromised.

Yes. Identifying the entry point is central to our process, because removing the malware without closing the vulnerability almost always leads to reinfection. Common entry points include outdated or vulnerable plugins and themes, weak or leaked passwords, compromised FTP or hosting credentials, and, on shared hosting, cross-contamination from a neighbouring compromised site.

Yes. Once the malware is fully removed and the vulnerability closed, we submit a review request through Google Search Console to have the Safe Browsing warning lifted. This typically takes anywhere from a few hours to a few days depending on Google's review queue. We also handle blacklist removal requests with hosting providers where the account has been suspended.

Most hack repairs are completed within 24 to 48 hours from when we start work. More complex infections involving multiple backdoors, a compromised database, or a large multisite installation can take longer. We prioritise stopping active damage first, then complete the full clean-up and hardening.

After removing the malware and closing the entry point, we implement a web application firewall, file integrity monitoring so you are alerted to any unauthorised file changes, restricted file and folder permissions, and a proper plugin and core update routine. Many clients also move onto one of our ongoing support retainers so updates and monitoring continue automatically.

Yes, we need access to your WordPress admin, hosting control panel, and either FTP/SFTP or SSH access to carry out a proper clean-up. We treat all credentials securely and recommend rotating them again once the work is complete, which we can also do for you as part of the repair.

Pricing depends on the extent of the infection, the size of the site, and whether ongoing hardening and monitoring is included. We provide a fixed-price quote after an initial review of the site, and we prioritise active, urgent cases so damage is limited while we work.