Service

WordPress Support Retainers That Keep Sites Running

Proactive Monthly Maintenance

We handle WordPress core, plugin, and theme updates every month - tested before they go live so nothing breaks unexpectedly.

Security Monitoring

We watch your site around the clock for vulnerabilities, malware, and suspicious activity, and act before problems escalate.

Priority Bug Fixes

Retainer clients go to the front of the queue. When something goes wrong, you have a team who already knows your site ready to fix it fast.

Dedicated Development Hours

Each retainer includes allocated development time for small improvements, content changes, or new functionality - no need to raise a new project.

Monthly Reporting

You receive a clear monthly summary of all work completed, site health metrics, and any recommendations for your WordPress site.

White Label Available

Agencies can offer branded WordPress care plans to their clients. We carry out all the work behind the scenes under your brand.

Get a Quote

Some of our direct clients

QualityHive
Clintons Cards
Marmot Tours
Clive Christian
Pulse
Nucleus Commercial Finance
Squash Skills
Slick Gorilla
QualityHive
Clintons Cards
Marmot Tours
Clive Christian
Pulse
Nucleus Commercial Finance
Squash Skills
Slick Gorilla
Trusted Support

WordPress Support You Can Actually Rely On

We've been looking after WordPress sites for agencies and businesses across the UK for years. Our retainers are built around proactive maintenance, fast response times, and genuine WordPress expertise — not a helpdesk ticketing system.

Years of WordPress experience
7+
Sites under active support
120+
Work handled in-house
100%
Average response time
8hr
Simple, Structured Support

How Our WordPress Retainers Work

Step 1

Week 1

Site Review & Onboarding

We begin with a thorough review of your WordPress site - checking the current state of plugins, themes, hosting configuration, security setup, and performance. This gives us a complete picture of your site before we take responsibility for it. You receive a short onboarding summary and we agree on communication preferences, access details, and what to prioritise in the first month.

Step 2

Every month

Monthly Maintenance Cycle

Each month we carry out all agreed maintenance tasks including updates, security scans, database optimisation, and performance checks. Updates are applied to a staging environment first and tested before being pushed live. You receive a monthly report summarising everything completed, any issues identified, and our recommendations for the next period.

Step 3

Ongoing

Ongoing Support & Development

Throughout the month, your allocated development hours are available for small tasks, bug fixes, content changes, or minor new features. You raise requests through our project management system and we handle them within agreed response times. As we build familiarity with your site, resolution times improve and our recommendations become more targeted and valuable.
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Why Zestcode

Why Agencies and Businesses Choose Our Retainers

We provide structured, reliable WordPress support that keeps sites healthy, secure, and improving month after month. Whether you need a white label care plan for your clients or direct support for your own site, we have a retainer to suit you.

  • WordPress Core, Plugin & Theme Updates
  • Security Monitoring & Malware Scanning
  • Priority Bug Fixes & Technical Support
  • Allocated Monthly Development Hours
FAQs

WordPress Support Retainer FAQs

Client Stories

Here's What Our Partners Say

Zestcode really have proven to be “website design & development specialists” whilst maintaining the very best customer service. Not easy to find a well-rounded company like Zest these days that tick all the boxes. 5*

Ben Ryman
Ben Ryman

Head of Marketing, Masterclip

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After working with Zestcode for over 2 years I wouldn’t trust any other web developers. An agency that are committed to getting the project right and going above and beyond expectations.

Alex Robinson
Alex Robinson

Director, Novus Digital

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Harry and his team have just finished producing our new website, his team have done an amazing job producing our website and their continuous communication throughout made the process a lot easier.

Jason Phillips
Jason Phillips

Director, JL Phillips

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Zestcode Digital have just finished my website and I am beyond thrilled with it! I highly recommend their services not only are they professional and proficient but incredibly helpful.

Anna-Maria Thetford
Anna-Maria Thetford

Director, Select Art Galery

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It's an easy and enjoyable process working with Zestcode Digital, highly recommended.

Jake Hughes
Jake Hughes

Director, Whoisvisiting

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Their team is highly responsive, especially in time-sensitive situations, and their ability to deliver reliable solutions quickly has been a huge asset. I wouldn’t hesitate to recommend them to anyone looking for dependable web development support.

Peter Bollons
Peter Bollons

Marketing Manager, Slick Gorilla

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Zestcode really have proven to be “website design & development specialists” whilst maintaining the very best customer service. Not easy to find a well-rounded company like Zest these days that tick all the boxes. 5*

Ben Ryman
Ben Ryman

Head of Marketing, Masterclip

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After working with Zestcode for over 2 years I wouldn’t trust any other web developers. An agency that are committed to getting the project right and going above and beyond expectations.

Alex Robinson
Alex Robinson

Director, Novus Digital

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Harry and his team have just finished producing our new website, his team have done an amazing job producing our website and their continuous communication throughout made the process a lot easier.

Jason Phillips
Jason Phillips

Director, JL Phillips

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Our Team

The People Behind the Code

We're a small but mighty team of developers based in Northamptonshire. Every project is handled by people who genuinely care about the quality of their work.

Harry Robinson

Harry Robinson

Development Director

Harry founded Zestcode in 2019 and leads every development project the team delivers. As the primary point of contact for agency partners, he handles all client communication directly - so you're always speaking to the person who understands your project inside out, not an account manager passing messages down the line.

Riki-Leigh Jones

Riki-Leigh Jones

QA Specialist

With over five years at Zestcode, Riki-Leigh is the last line of defence before anything goes live. She brings a meticulous approach to quality assurance, making sure every build we deliver meets the standard agencies need to confidently present to their clients.

Gcobani Poswa

Gcobani Poswa

Laravel Developer

Gcobani specialises in Laravel and Vue.js, handling the complex backend work that underpins our SaaS platforms, custom portals, and API integrations. His focus is on scalable, well-structured code that holds up long after launch.

Partner with Zestcode for Unrivalled Quality and Reliability

Northamptonshire Based
Full Stack Development Team
Rated 5 stars on Google